DOUALA, Littoral–MTN Cameroon has launched a drive to expand and tidy its database containing the identity of millions of SIM card holders, in compliance with new government requirements.
The telecoms giant has more than 10 million subscribers across the country and controls about two-thirds of the mobile telephony sector in Cameroon.
Authorities introduced updated SIM identification requirements in 2015, as Cameroon grappled with increasing insecurity, especially in the northern and eastern parts of the country.
“While we laud the efforts of the country’s defense forces who risk their lives to protect ours, it is important that every citizen and organization contributes in its own way to this national cause,” said Philisiwe Sibiya, the CEO of MTN Cameroon.
The current campaign concerns registered and unregistered users. Whereas registered users only need to confirm or update the biodata associated with their SIM cards, new users will need to give the information from scratch.
MTN says it has digitized the process and it takes only 60 to 90 seconds to complete. It started last week and ends on 1 July, when the carrier will disconnect unregistered lines.
Customers have several ways to check their registration status or register altogether: visit an MTN office, go to an MTN retail partner or approach many mobile agents and special centers created for the purpose, or use a short code.